Notice of Website Renewal

2024.10.31

Notice of Website Renewal

Thank you for visiting the website of Kanesa Fujiwaraya.

In order to provide better service and information to our customers, Kanesa Fujiwaraya.
From now on, in addition to announcements, we will update useful information for restaurants and a blog by Masamune Sato, the fifth president of the company, from time to time.

We will continue to improve our services and look forward to your continued patronage.

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Notice of Business Days for Fiscal Year 2025

Thank you very much for your continued support. The business days for FY2025 at the headquarters of Kanesa Fujiwaraya Co., Ltd. are as shown in the calendar below. For business days of other branches, please contact each office directly.   Request Regarding Orders Please place your orders by the day before the desired delivery date. Order Hotline (automated voice support) TEL: 0120-15-2351 FAX: 0120-82-7791 For inquiries about delivery (Gyohai Co., Ltd.) TEL: 022-239-2897 Reception hours: 8:00 AM – 5:00 PM (excluding Sundays and public holidays)   For other inquiries TEL: 022-239-2331 (main line) Reception hours: 9:00 AM – 5:00 PM (excluding Saturdays, Sundays, and public holidays)   We sincerely appreciate your continued support in FY2025.   April 4, 2025 Kanesa Fujiwaraya Co., Ltd.

2025.04.04

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Contact Form Issue Apology

We sincerely thank you for your continued patronage. We regret to inform you that due to a system configuration issue with our website’s “Contact Form,” we were unable to properly receive inquiry emails from customers. This issue persisted for approximately two months, from December 10, 2024, to February 4, 2025. We deeply apologize for the significant inconvenience and trouble this has caused to customers who submitted inquiries during this period. The issue has now been fixed, and the contact form is functioning normally. We plan to contact individually those customers who submitted inquiries during the affected period to address their concerns. Moving forward, we will strengthen our regular system inspections to prevent such incidents from occurring again and strive to improve our service quality for our customers. If you have any questions, please contact us by phone at 022-239-2331. We will continue to work toward further improvement of our services and appreciate your understanding. February 5, 2025 Kanesa Fujiwaraya Co., Ltd. Contact Information: TEL: 022-239-2331 Reception Hours: Weekdays 9:00-17:00

2025.02.05

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CEO: Masamune Sato’s Interview Featured in “Kappo March Issue”

An interview with CEO: Masamune of Kanesa Fujiwaraya was featured in the March 2025 issue of “Sendai Kappo Kappo.

2025.02.05

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